The government said: "Given the exceptional circumstance in these councils and unprecedented scale of financial deficits in each council, the government has agreed to the requests. Conservative mayor Jason Perry blamed the hike on "financial failures of the previous administration". She said: I will be voting against the 15% rise in council tax. Do not close this page if you would like to continue. If agreed the new scheme would start from April 2022. The propaganda bunker at Fishers Folly broke off from its important work of reporting on Mayor Jason Perrys grand tour of Croydon on Monday to issue its latest missive, effectively an admission that the council has failed to work out a way to distribute the 150 energy rebates provided by the Tory government. To change the bank details on your existing Direct Debit,complete the council tax Direct Debit instructionform with your new bank account information. But one area of administration that the council is apparently supremely efficient in is in issuing court action against law-abiding residents if they dare stop their Council Tax payments. Since introducing My Account, improving our website and introducing a more efficient service, we have found that, over the past 18 months, phone calls have reduced by 21% and the number of people visiting Access Croydon has dropped by approximately 30%. It estimated it would need to reduce spending by 130m in the next financial year to balance the budget, a legal requirement for local authorities. Find out who is responsible for paying Council Tax, if you're exempt from paying, the different ways you can pay your Council Tax bill and what happens if you do not pay. Croydon residents start petition against 'staggering' 15% council tax Based in Croydon and edited by Steven Downes. Croydon CR0 1EA If as anticipated the proposed budget is rejected the mayor is expected to bring a revised budget back to full council on 8 March. Elsewhere on the council website, revised services which usually means reduced services are being highlighted, with red flags raised for rubbish and recycling services. You misappropriated the funds for something else by accident The council has been processing rebates for residents who pay their council tax by direct debit since the beginning of April, paying out over 7.3m. Births, deaths, marriages and citizenship, support for energy bills and the cost of living. Are Marie Antionette and forgot to pay the baker When to contact your local authority about Council Tax English Cymraeg Guidance on when you should contact your local authority (council) about your domestic property. You will need your council tax account reference number for the bill you want to pay, if you know it. This will update your details. Applications for the scheme are now closed. Pensioners on Council Tax support residing in property bands E to H will not receive a payment from this scheme. The council says it has been processing rebates for residents who pay by direct debit since the beginning of April, paying out over 7.3million. I contacted these bunch of crooks after they increased my council tax instalment payments per month when I had asked them to take direct payments over a greater number of months All Londoners will face an increase in council tax from March, End of twitter post by Jason Perry - Mayor of Croydon. If you cant get through at the council, try Mayor Perrys work number, at Carlton Building Plastics: 020 8665 1221, The council says, The majority of payments have now been completed a small number of account-holders will be contacted directly for further verification checks.. For queries about your Council Tax or business rates bills contact your local council. You can find more details of this on the councils website at www.croydon.gov.uk/council-tax-energy-rebate. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the . I also tried to set up an account with grantapproval.uk. You have accepted additional cookies. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. London Borough of Culture 2023. Dont include personal or financial information like your National Insurance number or credit card details. Those who are not able to contact the council on its website are being offered the Council Tax contact centre phone number 020 8726 7000 but this is only staffed for seven hours each weekday, and not at all at weekends or at bank holidays. Council Tax team, Croydon Council Anyone any ideas please? Nearly 9-in-10 of Inside Croydon readers say that they have not received the government's 150 emergency energy rebate with their Council Tax, more than two months after the money was paid over to Croydon Council for the purpose. Hide, Send feedback directly to the content team using our website feedback form. If you currently pay your council tax by Direct Debit, you do not need to tell us each year. Following the Council meeting on Wednesday night I have received a . If you are emailing us with your change of date then include your name, account number and preferred date. find out if you're entitled to Income Support, Pension Credit or Tax Credits. Visit our, Croydons opposition aims to block 15% council tax rise, Croydon opposition blocks first set of budget proposals, Government minded to agree 600m bailout for Thurrock, Abdool Kara: What the local government finance system could look like in 2030, Minister: No wholesale reform to council tax in this parliament, City to appoint fourth finance chief in a year, Dont miss your latest monthly issue of LGC, Homes for Ukraine: It was unclear where to turn to for help, Pam Smith: We cannot ignore the need to invest in housing, Council tax tracker: Never a decision we take lightly, Idea Exchange: Our new service has transformed recycling and cut refuse, Roundtable: Freeing councils to control their digital destinies, Integrated care boards told to cut running costs by 30%, York and North Yorkshire to press ahead with devolution deal, Former Tower Hamlets interim chief appointed interim chief again, Cumbria reorganisation: Were going through a profound change, whether we like it or not, Governments mannequin challenge is costing social care dear, LGC Net Zero Webinar Series: Net Zero Goals and National Policy: Collaboration on the Ground, How councils can move to a circular economy, WEBINAR: How to speed up electric vehicle charging roll out to reduce emissions, Roundtable: Talking tough on social value, WEBINAR: How councils are using CRM to support residents with the cost of living emergency, Key Cities the local engine room for the national economic recovery, Assistant Director Customer Services and IT, Assistant Director Corporate and Financial Services (Deputy S.151). Croydon Council | 11,570 followers on LinkedIn. Show 3. Residents who already pay their council tax by direct debit and have not received payment are encouraged to also get in touch via the online form. We also use cookies set by other sites to help us deliver content from their services. Follow us on Flickr; Follow us on Youtube; Our address. We are committed to making our website accessible to all visitors. The challenge to be trusted to do the big, bold, brave things, 14 February 2023 Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. You must have missed the bit in the report that you have commented on that says: Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. Manage your Council Tax online You can check your balance, instalments, payments and view bills online 24 hours a day. If your account is in credit as a result of overpaying your Council Tax in the previous year, you can apply for a refund. Thurrock and Slough councils have also declared bankruptcy, and Thurrock council has asked the government for a 636m bailout alongside the tax hike. Croydon's opposition aims to block 15% council tax rise | Local Government Chronicle (LGC) EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG We use cookies to personalize and improve your experience on our site. 0.1 England and Wales. It means the typical household will pay just over 434 to the Greater London Authority, mainly for transport, policing and the fire brigade, as well as the running of City Hall. Following Monday's council tax announcement Mr Perry said: "Given the scale of financial collapse Croydon has experienced, getting back on track will require incredibly difficult decisions. Under current rules, town halls can only . Even those residents who try to use the councils cost-cutting online services and its clunky and regularly tangled website are being thwarted this week. check their council tax and housing benefit accounts; report fly-tipping, dog fouling, graffiti and other environmental issues; and. C. roydon residents have launched a petition against the borough's plans to raise council tax by a record 15 per cent from August. We are experiencing high volumes of customer contact. | We provide a large number of services for local people, businesses . When applying there was no facility to leave the bank details and Croydon Council Tax people dont have them as we dont pay Council Tax due to our circumstances. Visit the government's website for more information about support for energy bills and the cost of living. The council reckons even its online form should take around 10 minutes to complete. You can also choose to wait until September to receive the rebate in this way. but alas it refused to accept my password when setting it up EVEN though I followed the instructions on what the password should contain. : the councils website today. Payment line:0345 300 0614 (option 3) But as Inside Croydon has reported, there are still many . Start a new calculation/claim. He told LGC: Croydons Labour councillors will be voting against the proposed council tax increase. It will take only 2 minutes to fill in. If your energy rebate was credited directly to your council tax account, your discretionary payment will also be paid in this way. Err no I do not unless you crooks are removing money from my account to pay someone elses council tax & I know of this happening to someone in Croydon Borough previously though. Last week Jason Perry, executive mayor of Croydon (Con) said: I know this is going to be difficult for people in Croydon, particularly when they face other pressures but without the proposed increase, the council would need to make a further 20m of additional cuts this year, putting vital services to vulnerable residents at risk.. Rebates not claimed by 31 August will have the rebate applied to their Council Tax accounts. your reference number, this starts with 09/ your Council Tax account reference number, this is the 8 digit number shown on your Council Tax bill under account reference; You will then need to quote the council's sort code and bank account number with your payment. 2) Enter your new and previous postcode. 150 will be paid to residents living in a property with a Council Tax band of E to H and who also receive Council Tax Support. In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. The auto-replies range from 5 to 14 days, but of course thats if they decide or can be bothered to send any emails on to the appropriate department. You could make it easier for the council to contact you by completing an application for an online account. Further details will be. By Kwame Boakye. Sometimes we may call or text you. Enter your email address to subscribe to this blog and receive notifications of new posts by email. The council will never call residents to ask for bank details for the rebate. There will be no change to opening hours at the councils corporate reception, nor at the New Addington and Jeanette Wallace House satellite offices. The BBC is not responsible for the content of external sites. If you received an energy rebate direct to your bank account, you will get your discretionary payment paid to the same bank account. Digital self-sufficiency allows all staff to contribute to a local authoritys shared, EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG, We use cookies to personalize and improve your experience on our site. Which seems at odds with reality. This includes those who receive Council Tax support., Hi Dear Sir or madam. Residents will need their property reference number located on the top right of their council tax bill, contact details, National Insurance number, bank account number and sort code. The council will never call you and ask you to give them your bank details over the phone or by text. How to claim your 150 Council Tax rebate to help with rising energy costs. Paying your Council Tax Find out who is responsible for paying Council. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. Inside Croydon is aware of several residents who paid the 71.02 for fortnightly green garden waste collections, but who have gone months without their leaves and clippings being taken away. You should never give out your bank details by phone or by text. If you wish to simply change the date of your Direct Debit, contact us. Residents should: One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. If you are contacted in this way, it is going to be a scam. No surprise its them idiots Capita running the show. The council press office has failed to issue any press release to Inside Croydon on this important matter. Councillor Mark Watson, cabinet member for communities, safety and justice. Try contact-the-council@croydon.gov.uk email address. Check your bank statement: has the council paid you your 150 Council Tax rebate yet? This is because will have already had a 150 payment through the Household Support Fund. Residents will need their property reference number located on the top right of their Council Tax bill, contact details, National Insurance number, bank account number and sort code., The council states that, Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.. Further details will be made available online or through Croydons council tax contact centre 020 8726 7000. Bernard Weatherill House 8 Mint Walk. Get in touch with us online, by phone or in person. Croydon London Borough Council - Wikipedia Find out about Council Tax, how much it is, and how the money is spent. Council Tax | Croydon Council Where to find. Within the texts we use the URL textm.co this is a genuine communication from Croydon Council. Under current laws a council may only raise council tax by a maximum of 5% a year without a referendum. This service is in scheduled maintenance mode. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA; Accessibility. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. The councils online form should take around 10 minutes to complete. Please take part in our quick survey (it wont take you 10min, like the councils form!) Council Tax, get money off your bill The Penn report 2023 . I then contacted the e-mail address for these clowns Croyctax@croydon.gov.uk & had the following reply. 7. Despite repeated attempts to deliver your message, the recipients email system refused to accept a connection from your email system. For queries . As a result, the main group of people who have been paid so far are those who already pay their Council Tax by Direct Debit because local authorities already have their bank details, so should be able to transfer the money directly into their account. Call us. Geoff Wild on LinkedIn: Croydon to raise council tax by 15% after Visit the government's website for more information about support for energy bills and the cost of living. United Kingdom, NEW Help improve this site by Posted on January 12, 2023 by insidecroydon. Due to this, we will respond to your enquiry within 4 weeks. Newsroom - Latest news from the council A Penalty Charge Number must be entered. London's precept to add nearly 40 to average bills, as Mayor Perry asks government permission for increase of at least 10% for Croydon's Council Tax, reports WALTER CRONXITE, political editor After 12 years of Tory austerity, the . Contact us | Croydon Council We recognise that those on the lowest income may need more support than the 150 being made available from the Energy Rebate scheme. Croydon Council | LinkedIn The local government finance settlement for 2023-24 was published last week, and it confirmed that Croydon had been successful in its request to raise council tax above the 5% referendum limit. Probably as worrying as the councils two-month delay in getting any kind of announcement out to Council Tax-payers is this line in their press release: Residents who already pay their Council Tax by direct debit and have not received payment are encouraged to also get in touch via the online form.. The scheme was introduced very quickly, leaving councils little time to prepare. If you choose to pay your council tax by Direct Debit you can have a choice of 4 dates to suit you. The application is in two parts. Can Nigeria's election result be overturned? Enter your: Fields marked with an asterisk ( *) must be completed: Penalty Charge Notice (PCN) Number: *. Aside from Croydon Council's mega 15% hike planned, London councils can increase bills by 10%. ", He said the increase in tax would amount to "around an extra 4.50 a week, or 63p a day, for the average property. You do not need to complete an application for the discretionary rebate payment as these will be awarded automatically. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Contact us | Croydon Council Done nothing: Mayor Jason Perry has yet to extend the operating hours of the councils contact centre. At conservative gathering, Trump is still the favourite. Croydons Green Party also indicated they wouldnt support the increase on social media by retweeting a link to a petition objecting to the 15% rise. As a result of this, we have been unable to pay the rebate directly into your bank account at this stage. We hope that the Green and Lib Dem councillor will join us as if they do we will have enough votes to defeat the mayors excessive council tax hike.. The payment from the government is intended to defray rapidly rising fuel costs, and is a one-off refund, not a loan, and therefore does not need to be repaid. Ah that is unless you Check if you're eligible for a discount or reduction on your Council Tax bill for example, if you're a full-time student or a sole occupier. Croydon slow to act over 150 Council Tax energy rebates In making this change to reflect reduced contact, weve been able to align our opening hours in Access Croydon and the call centre, making sure we have a more easily understood service for residents., By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. The revised opening hours are complemented by the wealth of useful information to be found on the councils website at www.croydon.gov.uk and residents can sign up to My Account at www.croydon.gov.uk/myaccount which they can use to: Opening a My Account is quick and easy. Council tax is payable on properties that are empty, including second homes. Hide, Send feedback directly to the content team using our website feedback form. In the event of an emergency, the 020 8604 7124 hotline remains available. Find out about the changes to Council Tax support, Apply for a refund if you overpaid Council Tax, Births, deaths, marriages and citizenship. You can get information on their website. or post a comment below. London council tax and transport fares to increase, Arteta hails loudest and most emotional moment after 97th minute winner bedlam, Merton Police prevent house party in Morden with 100 youths attending, London buses: Annual journeys drop 800 million since 2016, Merton Police prevent very large house party in Morden with 100 youths attending, Hackney Central: Two boys, 16, arrested after man shot on platform, Islington confirms that council tax will rise by almost 5%, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. Cllr Claire Bonham (Lib Dems) also confirmed that she wouldnt support the increase and called on the government to step in and review Croydons debt. 5. giving feedback The majority of payments have now been completed a small number of account holders will be contacted directly for further verification checks. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Importance of cancer screenings, Tuesday Talk, ARCC, Jun 14, All you need to know about 150 Council Tax energy rebate, www.croydon.gov.uk/council-tax-energy-rebate, Cost of living crisis how to claim what youre entitled to, Race discrimination at work: giving people a fair hearing, Sex and sexuality dealing with workplace discrimination, Discretionary Housing Payment could help you out of a crisis, Talking about debt problems is the first step to solving them, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. Have you received your emergency energy Council Tax refund yet? Choose to pay your council tax bill by Direct Debit, online, by telephone, post or via your bank or building society.
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