And then I received my scarf .. wonderful. I would prefer of having the option to select a cheaper option and wouldnt mind waiting a bit longer to get it. Easy to arrange refunds etc. Companies can ask for reviews via automatic invitations. Do you need help? The delivery was made very quickly and arrived in very good condition. Companies can ask for reviews via automatic invitations. Got this a gift for my wife, she fell in love with it! I loved the bag, it's great, and super fast delivery, thank you. All previous emails sent to you from my private email prior to involving PayPal were ignored. Overnight shipping is available for $20. Incredible quality, lots of compliments. I ordered the Nike collection and had no news for 4 weeks but since they said they had delays I did not worry. I ordered the Grand Bambino bag. Thank you for the fast delivery. There wasnt add a box for the purse. I loooooooooved the bag its so pretty in real life.Im so lucky that I finely got what I want and I was looking thru your brand online I found some bags In Neiman marcus, but unfortunately they deliver a preorder and I receive it on August!!! I am very happy with my purchase! You can also place your order with our team on the phone. Companies can ask for reviews via automatic invitations. Because of this I wouldnt order again.. The shipping is fast, no custom clearance hassle because everything has been paid and taken care of. The order arrived on time and every item came very well packed. Revoke a Website or App's Access to your Login with Amazon Information. It was packed like a present: in beautiful paper; personal letter; with a package bag and as extra some stickers. Thank you note, stickers, and the dust bag were a welcome surprise! Entry level. Verification can help ensure real people write reviews about real companies. Product shipped out in a timely manner and arrived well packaged. Continuez, vous etes parfait.Tres belle journee. To find out more, please visit our Privacy Policy. Buy Jacquemus bags and get Free Shipping & Returns in USA. Thoroughly of-the-moment and full of personality, Jacquemus (a nod to the designer's mother's maiden name) approaches modernist French womenswear with an eye for deconstruction and an optimistic spirit. The quality of Le Grand Bambino bag is amazing. The material is great, the fit is great, so pretty. I ordered the Grand Bambino bag. I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. Received the order but the box looks like its thrown somewhere. . I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. Jacquemus Jacquemus is a French brand created by self-taught designer, Simon Porte Jacquemus. They implanted new logistics and all so the problem must come from that. + Additional pay incentives as well as monthly . Got this a gift for my wife, she fell in love with it! My experience was amazing! Date of experience: 19 January 2023 MO I'm now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. It goes against our guidelines to offer incentives for reviews. Incredible quality, lots of compliments. I downloaded Skype and paid $4 for 400 minutes to make an out of the country call(I live in the U.S.) . If you are not getting responses or your item hasnt shipped after a long period of time, call them. Much better of you used dhl not ups. Create an account to follow your favorite communities and start taking part in conversations. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. more. The website is very userfriendly, I found everything great. Its just that they grew so fast and I think they were taken aback from all the success. Will definitely order again! Fabulous Quality and Design! The company was founded in 20019 by Simon Porte Jacquemus. I started emailing customer service, messaged the customer service Instagram, nothing. Initiative 1: Creating Jacquemus' first physical store in Paris. Ps, thanks for cute stickers which I get with my shipment. The order arrived on time and every item came very well packed. 6 more replies. Will definitely order again! The website is very userfriendly, I found everything great. When it arrived although beautifuly wrapped and packaged I was so disappointed of how small it was. Tag of the item was already taken off and placed inside of the side pocket. Shoulder-baring dresses, strappy sandals and accessories are designed to whisk you off to the south of France. Thank you very much.I especially loved the packaging- as always :). The attention of detail with my order was exceptional. They ask you to attach the invoices but forget to tell you that for it to be returned fees need to be paid prior so it can be returned. Find out how we combat fake reviews. I'm just a little bit disappointed with the site of the company. So thank you Jacquemus!!! In addition, the fact of sending us a little booklet I find it super cool. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. With the pandemic, more and more people are shopping, entertaining, and simply being home has created a unique live chat job position that is well suited for interpersonal savvy applicants with . They are so dope and very light so dont pull on the ear lobes. SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation . Also the shipping although very fast had a high price. My order arrived in no time and im super happy! Delivery service was also excellent and I was able to arrange pickup from my door which was helpful with a busy schedule. The packaging, payment, etc. Those fees can only be paid in cash. Thank you! | Read 41-60 Reviews out of 545 Hope i could get an answer as soon as possible. Contact Us - Address, Email & Telephone - Farfetch Contact us Customer Service Email service hours Monday to Friday: 24 hours a day Saturday and Sunday: 8am to 3pm EST Phone service hours Monday to Friday: 8am to 9pm EST FAQs Find the answers you need in our FAQs We'll be in touch soon Users can call our helpline number to resolve their crypto related ptoblems quickly. For more information, please see our I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. This was my first and what I consider test purchase, I can positively say I will be ordering from Jacquemus again in the future! I would like to say this was my first time buying from Jacquemus and I am blown away with the experience. They basically lied and said that they tried to call me to let me know the bag was out of stock but I didn't answer. When it was delivered I wasnt home. Thank you Jacquemus for delivering a beautiful product and a beautiful ordering experience. I am still waiting for the product and I have not received any email when they will send to me . The return process was perfect and easy! and the service is great and shipping is fast! Outstanding Customer Service! I cannot track my order and furthermore they delay it more than it should alwayss. Customer service is good when you are able to connect with them via telephone, mail customer service is not good. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. Here are 8 tips for writing great reviews. When I enter on my account, in the status of my orders I can't see which of them have been returned. They also gave me. De la navigation simple sur le website, a la qualite du produit en passant par un service client impecableNothing to say but thank you and cheers! Verification can help ensure real people write reviews about real companies. To help us resolve this quickly for you, please provide us with the following photos as attachments: photos of the item received the product tag the size tag Description. Here are 8 tips for writing great reviews. Im a big time jacquemus fan and have been for years. I know its a very long time.Im so happy with my purchase thru the original website.Best of luck for all the workers in this lovely brand.Thaaaaaank yooooou!Regrets,Shaikha From Qatar. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Here are 8 tips for writing great reviews. They are not responding to online communication Its also weird that a so called designer brand doesnt have a U.S. phone number. A little bit sad, that you cant reservate an item for a period of time when you adding it on cart, because someone can just be faster then you and get it before you do. These tasks include: - Helpdesk live chat support for technical issue (follow the manual) - Promotional giveaway and resolvent procedures. The PRODUCT IS AMAZING! It looked absolutely beautiful on the site. . Shift schedule availability from 8am -6pm in your local time zone. I love JACQUEMUS! please contact customer service within 60 days of purchase. It was it left to sit in the pouring rain. Our vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. Job Description. Our exceptional customer service team is here to help you through every step of the order process, and beyond, to make sure you start every day dressed to conquer. My order arrived in no time and im super happy! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. From the package to the product. Beautiful experience! They have no phone to US because they are French based and not that big enough yet, they have no store in the us or whatever. When it was delivered I wasnt home. Outstanding Customer Service! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. But obviously they have some customer service issues at the moment. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. Much better of you used dhl not ups. Got this a gift for my wife, she fell in love with it! Got this a gift for my wife, she fell in love with it! Date of experience: January 19, 2023 RM I ended up ordering through the site via paypal. Bright primary and pastel colors and inventive geometric cuts feature in the label's signature asymmetric crop tops, oversized trousers and overcoats, colorblocked knits, and futuristically shaped dresses. I loved the bag, it's great, and super fast delivery, thank you. I cannot track my order and furthermore they delay it more than it should alwayss. The order arrived on time and every item came very well packed. Hey, I was wondering if anyone has had any luck contacting Jacquemus customer service. It will consist of art and design, itt will have I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. Product well represented in PDP (would be nice to get a closer shot of the material). It was my first time buying at JacquemusIncredible product,expensive,yes,but the quality is worth it. The Purse is quite nice but it was shipped in a cotton bag in a Carton. Mostly impressed on just how fast it was delivered! Bought it for my daughters 30th birthday. Coinbase customer service number. I loved the bag, it's great, and super fast delivery, thank you. Therefore it looks old or used. Will definitely order again! The pants were the perfect color, fit well and well made! The pants were the perfect color, fit well and well made! $25 - $35 per hour | Online/Remote Position | Flexible. Overall it was great! The ordering was easy and the quickness of the shipping was amazing. Also the condition of the leather was really bad. I cant even use it. Received the order but the box looks like its thrown somewhere. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Coinbase CCO just revealed the new 24/7 phone support number 818-748-9071 for users in USA and canada. Jacquemus customer service . Beautiful experience! When I found the box it was soaked and so was the inner bag the pocketbook was sent it. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. I love your collections every year. Because of this I wouldnt order again.. In addition, the fact of sending us a little booklet I find it super cool. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. My order arrived in no time and im super happy! They have no phone to US because they are French based and . I love your website design, I love your brand. I am very happy with my purchase! Everything beautiful, the beautiful hat, only the way in which it was packaged plus the negligence of UPS caused it to arrive with some wrinkles that look ugly on a new hat and will be difficult to remove since the idea is that it looks round not a side more circular than the other. Verification can help ensure real people write reviews about real companies. Call Us. Everything was amazing. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. Anyone can write a Trustpilot review. You can also place your order with our team on the phone. Love the quality & style of the hat & quick delivery! I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! Everything was amazing. Free shipping on full-price orders over $100 USD and other orders over $300 USD. Here's the number, +33 1 42 99 61 70 I had to download Skype to make the call and paid $4 for 400 minutes. Find out how we combat fake reviews. Please send an email to customercare@jacquemus.com or call +33 (0)1 86 47 80 99 from Monday to Friday from 10:00am to 1:00pm and from 2:00pm to 9:00pm, Saturdays from 10:00am to 1:00pm and from 2:00pm to 6:00pm CET Newsletter Customer Care Contact form Country english Metropolitan France (EUR) JACQUEMUS 2022 Location Metropolitan France (EUR) It goes against our guidelines to offer incentives for reviews. Self-taught designer Simon Porte Jacquemus launched his namesake line at age 18, after moving to Paris from his native South of France. Really poor ordering from France to the UK. Buy collage-effect dresses and separates online now at NET-A-PORTER. Jacquemus; Jean Paul Gaultier; Khaite; R13; Saint Laurent; The Attico; Wardrobe.NYC; FEATURED SHOPS . Find out how we combat fake reviews. We also ensure all reviews are published without moderation. It was it left to sit in the pouring rain. I love your collections every year. The item was shipped very quickly to the Netherlands . Its disappointing what a mess this company has become, not a good look. We also ensure all reviews are published without moderation. Companies can ask for reviews via automatic invitations. Customer Service Representative REMOTE (US) SERVICE DELIVERY WORK AT HOME (US) FULL TIME SupportNinja is a new kind of BPO. I received mine within 2 days of ordering and I live in Canada! From the package to the product. The bag is okay but a bit dusty and dirty. I ordered the wrong size and had to return the item. was ok but the delivery with UPS was HORRIBLE. Verification can help ensure real people write reviews about real companies. Yellow Le Raphia 'Le Petit Panier Soli Cuir' Tote, Brown Le Raphia 'Le Bisou Mousqueton' Bag, Off-White Le Raphia 'Le Bisou Gros Grain' Bag, Purple Le Raphia 'Le Bisou Mousqueton' Bag, Black Le Raphia 'Le Petit Bambino' Coin Pouch, Off-White Le Papier 'La Banane Meunier' Pouch, Brown Le Papier 'Le Grand Chiquito' Top Handle Bag, Purple Le Papier 'Le Sac Rond' Top Handle Bag, Brown Le Papier 'Le Chiquito Moyen' Top Handle Bag, Brown Le Papier 'Le Chiquito Long' Clutch, Brown Le Papier 'Le Bambinou' Shoulder Bag. We use dedicated people and clever technology to safeguard our platform. 2023 Trustpilot A/S. This is unacceptable. After 60 days, we will attempt to assist with repairs and/or obtaining . then delayed it even more by not contacting UPS quick enough. Full-time - Part-time - Temporary -Contract. Call us on 1 877 799 0627 from the United States, or +44 330 022 5701 internationally. Companies can ask for reviews via automatic invitations. Please email us at customercare@mytheresa.com We also ensure all reviews are published without moderation. JACQUEMUS Welcome to the sun-dappled world of Provenal designer JACQUEMUS, which is brimming with natural fabrics, figure-framing cuts and earthy hues. 2023 Trustpilot A/S. I am in Australia and this is physically impossible. This is unacceptable. Everytime Ive ordered something, it has arrived very quickly despite being told of high demand. Extremely bad - I ordered some things online and never received confirmation email - I had ti call them 5days (5-business-days) later just to get the information that my shipment is being prepared 3 days after that my order was cancelled and rest assured that id you are trying ti shop anything that is discounted you will not receive it cause they dont have it, the discount is inly to make the brand feel better I guess I will never, ever shop anything from this brand. I started emailing customer service, messaged the customer service Instagram, nothing. Jacquemus for Women SS23 Collection | SSENSE SALE ONLY Gil Rodriguez Gimaguas Girlfriend Collective Giuseppe Zanotti Givenchy Golden Goose Goldsign Goldwin GR10K Gramicci Grape Grlfrnd Gucci Guess Jeans U.S.A. Guidi Haider Ackermann Haight HALFBOY Han Kjobenhavn Hannah Jewett Harlot Hands Harris Wharf London Hatton Labs HAY Helenamanzano The website is very userfriendly, I found everything great. From the package to the product. Because of this I wouldnt order again.. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. ;). Incredible quality, lots of compliments. or fill in the form below. It goes against our guidelines to offer incentives for reviews. Coinbase customer support number is online now. Jacquemus customer services told me they have to wait for a UPS investigation which closed as delivered despite them admitting they had no proof of it being delivered, so Jacquemus wont help. Two weeks went by and I never even received a tracking email. I ordered the wrong size and had to return the item. Companies can ask for reviews via automatic invitations. She is in love with them. On the other hand the packaging experience, delivery and quality of the handbag was 10/10.If they work on their customer service a little bit more, I'm sure they will become a 5 star company. I was definitely going to get another one as a gift but I wont, the size is very small especially for its price. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. A real shame because you spend a lot of money on this premium brand. . Shop with us and discover why Mytheresa is your final destination for online shopping for women. I live in London and need to send back my order but your instructions dont say that a proforma invoice should be attached to the outside of the box. The bag is okay but a bit dusty and dirty. Suggested companies are based on peoples browsing tendencies. FWRD Customer Service. I am very happy with my purchase! New arrivals, now dropping five days a week - discover now, Claim your exclusive discount code when you subscribe to our emails. Does polene has a us number (really asking :) I know they are more low cost that him but still)? Jacquemus. We use dedicated people and clever technology to safeguard our platform. This is a strict requirement by international couriers like DHL and this extra step is taking me time, as I dont have a printer at home. Jacquemus is one of my favorite companies for how chic, effortless, and fun it ismy lifestyle is similar to it!I will continue shopping sspeciallyleather goods, accessorie,s and denimI i would like to try their shirts but wherI I am scared thaI I won't take care of them correctly. Fabulous Quality and Design! The quality of Le Grand Bambino bag is amazing. Coinbase customer support number is online now. Coinbase customer service number. They sent my address wrong to UPS, told me it was my fault! Very helpful customer service. and the service is great and shipping is fast! It goes against our guidelines to offer incentives for reviews. Register to save your wishlist and stay updated on must-have pieces. I am disappointed with my purchase as it did not come with a dust bag or any branded packaging. I love that it was delivered to me super fast! He can take a holiday, like my boss goes five times a year wherever and if there is a problem while he is away I have to make it right, and not blame him. Due to this poor customer service, I will not be making any future purchases from this company and will recommend my friends to do the same. Read about their experiences and share your own! Press question mark to learn the rest of the keyboard shortcuts. A member of our support staff will respond as soon as possible. Received the order but the box looks like its thrown somewhere. All previous emails sent to you from my private email prior to involving PayPal were ignored. I love my experience so far and definitely will buy more. Read about their experiences and share your own! I'm now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. was ok but the delivery with UPS was HORRIBLE. I could find the contact number only from the cached page found in Google. I love my bag! Thank you very much.I especially loved the packaging- as always :). I love that it was delivered to me super fast! Cookie Notice Ive bot a hat and it has such soft material and vivid colors that now we are arguing with my daughter who will get it . The quality of Le Grand Bambino bag is amazing. I am still waiting for the product and I have not received any email when they will send to me . 1,501 people have already reviewed JACQUEMUS. Shop and view the latest Womenswear, Menswear, Shoes and Accessories Collections from the official JACQUEMUS website. Help us Improve. Sizing is great, the quality is superb and I will certainly reorder from the website. Ordered a bag and returned it. The return process was perfect and easy! The delivery was made very quickly and arrived in very good condition. I already wrote email to customer care center but hadnt receive reply yet. It makes sense why someone returned it after removed tag of the item. Quality is great! Privacy Policy. Press J to jump to the feed. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. It goes against our guidelines to offer incentives for reviews. It was left on my porch in the pouring rain for two days. Find out how we combat fake reviews. Lists Featuring This Company Shoes Companies To find out more and learn how to opt out, please visit our Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. It comes with a sturdy box, safe for international shipping, the clothes is kept in a dust-bag with a collection sticker gift. Quality is great! I cannot track my order and furthermore they delay it more than it should alwayss. We also ensure all reviews are published without moderation. Love the quality & style of the hat & quick delivery! I would have expected more for that money. My experience was amazing! I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! Also this is summer and in France, and it is like no mans land, lol its always hard to reach someone during that time. This is unacceptable. So thank you Jacquemus!!! Find out how we combat fake reviews. I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. Pretty things in your Shop Jacquemus is great!!! Le service clientle rpond toutes vos questions du lundi au vendredi, de 10h 13h et de 14h 21h, et les samedis de 10h 13h et . What we offer: + Competitive hourly rate of $16/hour. For questions, discussions, and news about handbags and the fabulous designers who make them. Customer Service; Wish List; Call Us +1 877 678 9627. customercare@net-a-porter.com. This is unacceptable. Here are 8 tips for writing great reviews. I recommend shopping at Jacquemus. Founded Date 2009 Founders Simon Porte Jacquemus Operating Status Active Company Type For Profit Contact Email boutique@jacquemus.com Phone Number +33 1 77 35 10 75 Jacquemus is a French brand that offers womenswear, shoes, and accessories. Jacquemus Shop now Gente Roma, a place to be, a place to get inspired #genteroma slide 6 to 7 of 5 Free shipping only for logged in customers for orders over $ 600 Shipments within 24/48 working hours from receiving the order confirmation Free return only for online orders Within 14 days of receiving your order with our DHL courier Secure payments So thank you Jacquemus!!! Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. Location: Remote live chat job, work online anyw in the world (United States preferred). Please note: the items in your shopping bag may be deleted if you change your region or your delivery destination. was ok but the delivery with UPS was HORRIBLE. United States. Here are 8 tips for writing great reviews. I ordered the wrong size and had to return the item. It was really fast and satisfying! The rep immediately refunded me and I received an email with confirmation of the refund, funny enough, they replied to my email I originally sent to them requesting an update on tracking. Customer Care; Track an Order; Create a Return; FAQs . - 10 Hour availability per week. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. I love jacquemus and its style and the quality is on top! I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! Suggested companies are based on peoples browsing tendencies. Kendall's Edit; . I loved the bag, it's great, and super fast delivery, thank you. And of course, the items were beautiful when they arrived. Thank you for the fast delivery. We also ensure all reviews are published without moderation. About Us (866) 434-3169; Customer Care; Shipping & Returns; Live Chat link opens in a new window operated by . The bag is okay but a bit dusty and dirty. All previous emails sent to you from my private email prior to involving PayPal were ignored. Wonderful experience, I love my product!!!! It was left on my porch in the pouring rain for two days. SSENSE uses cookies that identify your device to provide you with a better online shopping experience, tailored to your preferences. Thank you for the fast delivery. + Paid training & PTO. I ordered the wrong size and had to return the item. I love your collections every year. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. When it was delivered I wasnt home. I cannot track my order and furthermore they delay it more than it should alwayss. Fast delivery, very nicely packed.Amazing product. In addition, the fact of sending us a little booklet I find it super cool. Thank you very much.I especially loved the packaging- as always :). | Read 21-40 Reviews out of 698 I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. . All previous emails sent to you from my private email prior to involving PayPal were ignored.
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