Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. Were recognized nationally as a major container gateway, but also handle breakbulk, autos and bulk commodities. Please do not arrive without an appointment. We handle a wide variety of cargo. ACL Halifax: email halifaximport (at)aclcargo.com APL: https://apps.usa.cma-cgm.com/econtainer/apl.php CMA-CGM: http://apps.usa.cma-cgm.com/econtainer COSCO: https://sites.google.com/view/coscoshippinglinesna/emptyreturns Newark - first 6:00 AM following container discharge Schedule both Import and Export Appointments simultaneously, Overview of containers currently being accepted and dispatched, Save containers to a Watchlist and set up email notifications, Manage Truck Appointments (specific terminals), Request additional services (specific terminals). FREE TIME: Free Time is the period agreed between the Carrier and the Merchant for which Demurrage and Detention shall not be paid by the Merchant. If you received a defective or damaged item our customer service team may ask for you to send a picture of the items instead of returning the items. text-align: right; Remembers if the user accepts or rejects the Cookies Notice. Port Everglades - first 7:00 AM following vessel departure Contact form of the original payment, such as credit card or PayPal. Shipper's own containers (SOC) are not subject to detention and are subject to demurrage at some locations. Contact us and we will respond within the next two working days. Please contact Evergreen at 972-764-1350 for any demurrage questions. A platform for our supply partners . ZIM operates a modern fleet and anetwork of shipping linesoffering cargo transportation services on all major global trade routes, supported by thecompany's local officesand representatives around the world. **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. Empty Return Instructions Keep Motor Carriers up to date on empty return activities Using the eModal Empty Return Instructions (ERI) module, Ocean Carriers & Terminal Operators can update their specific return instructions for Motor Carriers. Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. Allows customers to track cargo , check sailing schedules, make bookings, and more. By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. Empty reefer containers will be released against bookingsand accepted as export loads5 working days prior to vessel arrival. Please enter container IDs (Maximum 10 Entries). Free Flow/Peel Pile Requirements OOCL, CMA, APL, and COSCO Empty Reefers will only be available on gate hours 07:00 to 16:15. } When registering a dispute, please include the shipment number, container number, and a detailed description of the dispute including the applicable service contract number if pertinent to the claim. Direction: Import Simply enter your chassis, container or booking number to print a copy. Limited same day appointments will be available for certain transactions, however not all transactions will be guaranteed. color: #FFF; In addition, for CY deliveries at rail ramps collecting storage according to the ramps terms and conditions, demurrage will be assessed by Maersk for equipment use only after the free time as indicated below. however not all transactions will be guaranteed. Customs within the eModal Community Portal also provide a central place for intermodal stakeholders to post and view vessel information by both calendar and list views. Related Articles. After the search is done, details of appointed depot information will be shown in . This is an effort to ensure that all drivers are educated on the APM Terminals safety policies in advance which should improve safety awareness and reduce potential violations. Start your search for the right partner for your business. tracking by Bill of Lading, Booking, Container, etc). If you're returning your item because it is damaged, defective, or an error was made on our part, you will not be charged for return shipping. Non-operating reefer (NOR) is considered as Dry Container. Free time for carriers equipment commences on the day equipment departs from carriers container yard. Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. Third parties and social media networks also place tracking cookies. flex: 1; APM Terminals Port Elizabeth has a specialist team and equipment ready to load and unload your Out-of-Gauge or Break Bulk Cargo. But in case you don'tperhaps it's not what you were expecting or the style just isn't youwe will issue you a quick refund. Ocean Carriers can participate directly by simply sending a standardized Excel file that is digitized and accepted into the application by eModal. Import Empty Return Inquiry: (For multiple containers search, please separate by space or changing line.) } Long Beach - first 3:00 AM following container discharge 2400 Elliham Ave, Bldg D Limited same day appointments will be available for certain transactions. Evergreen Line Empty Dispatch Information 20' 40' and 40' High Cubes are dispatched from Columbia Container Services 1100 Polaris St. Empty container return locations Use the below overview to determine where to return empty containers in Canada. Each appointment therefore is valid for two hours when including grace periods. } CMA-CGM: YES: NOT RECEIVING DAMAGES : COSCO: NO: ONLY ACCEPTING MTY REF / NO EXPORT EMPTY DELIVERY: EVERGREEN: NO: ONLY ACCEPTING EMPTY REF: HAPAG LLOYD: NO: NONE: HAMBURG SUD: NO: Call Hamburg Sub . Gate Opening Hours Dept. All returns and/or invoice adjustments must be accompanied by an Evergreen Enterprises return authorization number which can be obtained by contacting our Customer Support Team. Over 100 warehouse facilities operate within 15 miles of port facilities offering a variety of services for handling transload cargo. Import Empty Return Instruction ***IMPORTANT MESSAGE*** Please input complete container number (four letters and seven digits, no space in between or after. We do not accept C.O.D. UIIA Notification Region. For Evergreen export reefer container mounted on an Evergreen genset chassis: If not delivering to ETS, have the terminal flip reefer and return genset chassis back to Everport. Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. Pack your return securely, in the original package if possible. width: 20%; Any Sealink Card carrying truck driver that wants to work at APMT Elizbeth must complete the Safety Induction quiz by June. } 2/27 (https://bit.ly/3IGNRwz) Your user specific instructions are to be followed and supersede any instructions published here. Tacoma, WA 98401-2985800-657-9808info@nwseaportalliance.com, Seattle Harbor | Directions Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. Request. Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. Please send all returns or exchanges to: Please email tiwyard@everport-terminals.com if you have any questions or issues regarding the appointment system. Enter your email address and Password below. Local Information. details, of the UIIA. Application: The free time & charges applied will be those in place on the origin price calculation date (PCD). Each daily screenshot must be time stamped and show no appointments were available for all shifts and as far into the future as the terminal system allows. Copyright 2021 Advent eModal. in Buffalo, New York, Los Angeles, California or Erie, Pennsylvania. The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. Postal Service, give it to your mail deliverer or drop off at your nearest post office. Book your shipments online via SPOT at a fixed price and with a loading guarantee to know when they will arrive. OOCL, APL and CMA containers use TRAC or trucker-owned chassis only. If, for any reason, you are less than 100% satisfied with a product you have purchased from us, return it within 90 days using one of our hassle-free return or exchange methods. For disputes involving a change of paying party, written confirmation from the party who will pay is needed. Subscribe for UIIA EMail Notification. Feel the love in the air with vibrant flags, Celebrate spring with sweet tabletop dcor, Spruce up any space with textural pillows, Sip in style with chic barware accessories. General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Registration required for some services. A portal for shipping and transport information. It . Please login or create an account to access online services. If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. Meat (Applicable to operating reefer cargo for the commodity meat at all U.S. ocean terminals except Baltimore, MD, Boston, MA, Jacksonville, FL, Mobile, AL, Newark, NJ, Port Everglades, FL, Staten Island, NY). CMA CGM: (877) 556-6308 Usually used to maintain an anonymised user session by the server. Your online behaviour could be followed by these third parties. Disputes due to containers associated with Government holds: A statement validating the customs hold was not a result of any action by the shipper, their agent, or any party to the bill of lading. Maersk North America Market Update (February 2023), Service changes Asia to/from North America sailings, Genset Charge - U.S. Thanks for your cooperation! Disputes due to inability to secure a rail reservation for export shipments: A screenshot indicating no reservations were available for each day of the receiving window as indicated on the booking confirmation. APPOINTMENTS ARE REQUIRED FOR ALL GATE MOVES. Note: This Return Policy is for Businesses Only who are direct customers of Evergreen Enterprises.If you are a consumer who has purchased our products from a retailer, please work with the retailer to return the product and discuss your credit. To view free days and last free date information for containers, along with pickup and return location basis click here: Please find the Activity Location codes for Demurrage and Detention Invoices below. Demurrage disputes for U.S. shipments can be raised by: For cargo after pickup, through our website maersk.com in the MyFinance section. Read more. voyage, detailed container specification enquiry, carbon calculator, and Empty Return Appointment Creation Rule Reminders: * There will be a limit to the amount of empty in appointments you can make in a 10 minute period . Pacific Maritime Association Since its establishment on 1 September 1968, Evergreen Marine Corp (EMC) has secured its place in shipping history. Empty Return Instructions & Vessel Schedules. After 90 days, there are no returns.Mini and Micro Paks may not be returned. Minimum of 20+ containers of the same size type on a vessel going out on the same chassis. Don't miss out on sales, new arrivals and more. Click EmptyReturns and scroll down until you find your area and size/type. Returns | Evergreen Return Policy If the buyer claims parts are not as ordered, they must notify Caplugs within 30 days of delivery. Finding solutions and creating opportunities is the name of the game. Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. local information. Please key in your Shipping Line name for each terminal. If your item is defective, you have one year from the date of purchase to return it. Greer, SC and Front Royal,VA) free time and demurrage charges are according to Maersks tariff levels for ocean terminals. Activity location codes for demurrage and detention, Submission of release request instructions. We use the latest systems to provide you with real-time information about the status of your cargo, online vessel schedules, online payments and an efficient truck appointment system. P.O. Country: United States Direction: Import Expiry Date: Until further notice Free time: Working Days Currency: USD Invoiced: Per container, per calendar day, per container type Application: The free time & charges applied will be those in place on the origin price calculation date (PCD) Please note the below provides a general overview of our import demurrage and detention practices in the U.S. Empty return locations can change any time without notice. The Northwest Seaport Alliance is a marine cargo operating partnership of the Port of Seattle and Port of Tacoma. Please enter container or booking IDs (Maximum 50 Entries). Accepting Evergreen, COSCO, CMA, APL & OOCL. No parts may be returned without a Return Authorization Number issued by Caplugs Customer Service Representative and 9:00 a.m. on the Waiver Date, in the time zone of the applicable terminal. Partial day closures are considered as a full working day and count towards free time. Press submit when you are done. At inland port locations owned by ports (ie. Please check with the terminal location for all terminal pickup procedures and to validate cargo is available for pickup. Maher Terminals Customer Service Package Please check your emails if you have not yet activated your account. This information is compiled from terminal websites and updated by9 a.m. Monday through Friday. Advisory to Clients ( Covid - 19 Pandemic Surge Recurrence ) Effective January 10, 2022. Shipping Line options will appear as you type. color:#fff; This will benefit all trucking companies . If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. In the event you wish to change the party invoiced, please e-mail. eContainer is the tool which enables easy access to search for empty delivery locations. The Cookies Notice will not reappear if the cookie is set. Each daily screenshot must show no reservations were available for that day and as far into the future the rail reservation system allows, or up to the end of the receiving window whichever is sooner.
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